Delivery & Returns
Within the UK we will send your Blue Mongoose order by First Class post – £3.20 per item for postage and packing with free delivery on orders over £100. Please allow 3-4 working days for delivery.
We are also happy to ship overseas – please allow an additional £10 for overseas packaging and delivery.
Add an extra £2.50 to have your gift wrapped in delicate tissue paper, tied with a satin bow and your personalised message enclosed on a gift card.
Returning or exchanging
If you are not happy with your Blue Mongoose product, please contact us, telling us how you think we can make our product even better. We will be happy to to exchange an item or give you a full refund if it is returned within 14 days of receipt in the same condition in which you received it. We will not be able to accept items if they have been worn, damaged or washed. Please allow a maximum of 28 days from receipt of returns for the issue of a refund.
We would ask you to send goods back by recorded delivery as they remain your responsibility until received by us. Postal costs cannot be refunded for returning items, but exchanged items will be sent back to you free of postage costs.